HTMLoop · FAQ
A little help,
when you need it.
Answers about AI, saving, recovery, and sharing.
Do I need an AI account?
You can read, edit, save, and export existing HTML as PDF without AI. To create or revise with AI, connect Claude Code or Codex in Settings. Provider charges are separate.
What if I lose my connection or AI sign-in expires?
Your saved HTML remains available. If an AI run fails, check your connection and try again. If prompted to sign in, reconnect that provider in Settings. AI drafts do not change the original until you apply and save.
Why does saving say the file changed outside HTMLoop?
Another app changed the same file. Do not keep trying to save. Copy any edits you want to keep, reload the file, and compare the changes. An AI draft made from the old original cannot be applied; request a new draft from the updated file.
Can I recover an unapplied AI draft?
Completed drafts with a recovery record are restored when you reopen the document. HTMLoop checks the rendered draft again before applying it. If the original changed, you can review the draft but cannot apply it. Interrupted runs and unsaved manual edits are not all automatically recoverable.
Can I return to an earlier saved version?
Before saving an existing file, HTMLoop backs up its previous version. Check the document's backup list. A new document has no earlier saved version before its first save. Review your current file and any edits you want to keep before restoring a backup.
When should I send HTML instead of PDF?
PDF export checks the saved HTML first. Decide what to do with unsaved edits or AI drafts and save before exporting. Send interactive web documents as HTML; wiki and flow documents may span several PDF pages. Open a shareable copy in a browser without the app to check it.
Are Pro purchases and trials available?
Purchases, the trial timer, and paid limits are not enabled in this development version. Purchase integration is being prepared. Access to your HTML, editing, saving, PDF export, backups, and recovery is separate from purchase status.
How do I send a problem or suggestion?
Choose Report a Problem or Send Feedback in Help. Select a type, describe it, and optionally add steps, expected results, and diagnostics. Review the preview and send from your mail app. Documents, screenshots, and logs are not automatically attached. Do not include secret keys or sensitive document contents.